Reviews J & R Construction 11 Charles StFramingham, Massachusetts 01702 (508) 620-9783 4.82 11 reviews Write a review Kate M. 07/18/2015 Today J & R Construction gets 5 Stars..... 7.18.15 UPDATE: I was having difficulty getting a hold of the company after having a leak in my roof. (original post at the bottom) Rob was taking his children up to camp in Maine which is why he didn't return my calls....I am regretting my original post and for allowing the previous 2 older posts taint my opinion. I couldn't be any more pleased with Rob's response upon his return! He was extremely apologetic and was very professional in fielding my first terse call. The issue as it turned out was the exhaust vent for the microwave unit had a hairline crack in the base and whenever a hard rain occurred it would eventually make its way into the microwave. It is important to note that this exhaust was installed recently and could've been improperly installed at that time. He immediately ordered a new replacement, assumed full responsibility, removed the old and all ice shield shingles and flashing, and replaced it with new.....good as new! He did the work himself as he wanted to make sure it was done right, stating "Im sorry this should have never happened.... I dropped the ball". Once he finished the work, he asked to come inside to check the ceiling saying he wants to repair that as well... we both agreed that he would drop by a spray can of KILZ to repaint the small stained area. Today I would give his company 5 stars because of how he took care of the situation... but will leave it at 4 to cover the entire engagement. I agree with the 7.17.15 post: his price is fair and competitive and certainly will take all measures to ensure the customer is satisfied! Fellow Reviews.... don't be quick to judge a book by it's cover especially if the ratings are more than a year old. ORIGINAL I wish I had read the Yelp reviews first before hiring this company to do my roof....as the reviews are 100% accurate!! They did my roof and a few days later after a hard rain the roof was leaking though my microwave. I called the roofer and Rob said they forgot to close a vent and they had to do was come by and close it and they would do it right away this week. Two weeks later they still hadn't come, so I called them back, my call was not returned, they just showed up fixed it and left a note apologizing for their delay. Yes... this sounds good right? Not really because about a month later after another rainstorm the same thing has happened again. Water pouring out of the microwave and covering the entire stove top. Additionally I now have a brown water stain in my ceiling adjacent to the microwave right on the seam between 2 dry wall seams. I have logged three calls today 7.10.15 to remedy this issue, all going to their answering service which conveniently isolates the company from the customer calls. When I reached the answering service for the 3 rd time I asked the phone agent if they knew if J & R construction picked up their messages, her response was " I think they are not working today" after asking a few more questions, they also said "we do not have any control over whether the companies return the calls". I will keep on calling this serve until I get resolution.... and if an when this gets favorable resolved I will update my post stating as such. Michael K. 07/17/2015 They did a great job in replacing our roof on our house. The staff was very helpful and answered all of our questions throughout the whole project in a very quick manner. The roof got done very quickly, the clean-up was excellent, and there was no issues with our roofing project. Patrick B. 07/17/2015 J & R Construction came highly recommended from a good friend so I knew I would be in good hands. With that said I still did diligent research to make sure that my experience across the board would be an A+. I could not be happier with the service J & R Construction provided us. I can't recommend them highly enough! Anna G. 07/17/2015 Rob and his crew are very friendly and do great work. I had a very pleasant experience with him, the price was very good for the quality of work I received. Thank you very much! Best roofer in framingham hands down Shany G. 07/16/2015 My partner and I just had our roof done by Rob and his crew. They did a great job on the roof and also left the yard cleaner then when they started. Rob has done work for our family in the past and has never let us down. Not to mention his prices are fair and competitive. Thanks again for another job well done!!!